Forum Discussion

Seasoned Newcomer

5 months ago

Hello Apex Legends Support Team

my eaid：Rubydeity my email："[edit: email address removed]" <[edit: email address removed]> I’m a long-time dedicated Apex Legends player writing to follow up on my recent account unban appeal. ...

anticheat

Midnight9746

Hero+

5 months ago

Rubydeity Sadly, bans cannot be handled on the forums as you would need to contact the EA TOS Team.

> EA Help | Get information on EA Account locks, bans, and suspensions

I've also merged your two threads about the same issue, (however regarding the one in Chinese, the EA Forums only supports the following languages, (which is good that you had reposted in English)):

As for the screenshots you had shared, since bans cannot be handled on the forums, there is nothing that can be done with the provided screenshots, and furthermore, the screenshots themselves had contained personal information, (such as your email address), so I had removed the screenshots to help protect your account.

Rubydeity

Seasoned Newcomer

5 months ago

Thank you for your help! However, I just can’t get in touch with the TOS team. Since I have no history of being banned, I can’t submit a dispute. I also tried to contact the online advisors, but they also told me to file an appeal. Yet, I don’t have an interface to submit an appeal via email.😢