Forum Discussion
Yes. Still in the same boat.
After having multiple different techs come out, including a tier 3 tech; everyone says the connection was good to the home and modem, and there was nothing wrong...
I even went as far as renting a modem/router from my ISP Xfinity to see if it would fix it; and I still experience packet loss ONLY in apex.
Would love some clarity here.
I have 800mbps speeds and no one is on the network actively when I am consistently experiencing these apex packet loss issues.
Network monitoring shows that there is limited to no network activity on my network to suggest the bandwidth is being used.
I use a tool called DNS Jumper to flush my DNS multiple times between game restarts to temporarily fix the packet loss issue;
but i think it's safe to say this is an EA / Respawn thing, considering many people experiencing the same thing.
- We would love an EA / Respawn export to look into this please.
Everything has been done from
- techs
- good hardware + reports
- new ISP compatible modems
- new ISP compatible routers
- port forwarding
- Manual DNS + frequent flushing (google, open dns, cloudflare, ISP, etc)
- game verification (steam)
- QOS (enabled and disabled)
- IPv4 & 6
- Multiple Cat8 cables (third party tested for connection & quality)
- updated all drivers & OS updates
- VPNs (nord & express)
- Wtfast
- new coaxial cable
- new fitting
Super unfortunate that preseason qualifiers are starting on Saturday and i'm really worried that this won't be resolved by then.
- 2 years ago
Still happening for me :/
8-14%+ packet loss on every server...
Hello EA / Respawn? Can you hear us?
I even paid for a Modem/Router/Gateway direct from my ISP to minimize confusion, and the problem still persists.
Had a higher tier tech come by and analyze everything. All connection to the home is good and solid.- 2 years ago
Its not you.
You cannot fix this. Just go through the forums and you'll see, there are a lot of people with connectivity issues. EA does not care.
Only way to fix this is to stop playing EA Franchised games. Its a shame, love apex too. I only am partially able to play it through a VPN. But I am finding myself VPN Server hopping every other night in hopes of finding one with which i am not teleporting through KC.
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 3 minutes ago
- 18 minutes ago
- 18 minutes ago
EA/Respawn Support Team
Solved56 minutes ago