Forum Discussion

kkds47

5 years ago

Solved

Help error 10022 cant play the game

Need help i just installed the game and i am getting this error, i already tried reinstalling eac and still didn't work

Nodonn
5 years ago
I solved it: I had to reinstall EAC, then do a Steam filed verification, then repair EAC. That fixed it oddly.

EA_Kent

Community Manager

5 years ago

Hi @Moshi-0119,

Can you share a DxDiag here when you have a chance so we can take a look? For more information on how to pull one up visit the EA Help website. Once you have the text file please attach it to this thread. Thanks!

/Kent

Moshi-0119

5 years ago

@EA_Kent let me know if that's what you need

EA_Kent
Community Manager
5 years ago
@Moshi-0119

Thanks! I appreciate it.

I'm afraid that PC does not meet the minimum requirements to run Apex Legends. It doesn't have a dedicated GPU, which is a requirement to run the game. You can find the specific hardware requirements over at the Apex Legends website:

Apex Legends PC System Requirements

/Kent
- Moshi-0119
  5 years ago
  @EA_Kent Ok, but that's weird. I used to play apex with no lag no crash no problem for over 6 months then that just happened.