Help: Hack-Related Apex Ban

Thank you sincerely for your help. I’ve copied my configuration files, though I’m still unsure if they’ll work with a new account—but your assistance already means a lot.
 
I truly hope Apex keeps getting better. What matters most to players like me, though, is seeing the review system grow more precise. It’s painful to watch dedicated, fair players (who love this game as much as I do) get locked out because of wrongful bans. I hope the team can adjust policies around such cases: no genuine player should have to quit a game they cherish over a preventable mistake.
 
You might not realize how many passionate Apex players there are in China. We pour hours into this game, clinging to its fairness. I won’t deny there are cheaters—and they’re frustrating for all of us—but that’s no reason to let honest players suffer unfair treatment. Let’s make sure the system protects the majority who play clean, so fewer of us get pushed away by errors.
 
Thanks again for taking the time to help. Here’s to Apex staying a game we can all keep loving.