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lukeal12's avatar
lukeal12
4 years ago
Solved

Help me get banned from EA! Last resort

I realize this sounds a little funny, but I am dead serious! Here's the issue: I made an EA account (not this one) 5+ years ago, linked to my xbox live account. The email it belongs to is no longer in service, whatever card on file is loooong past expired, I couldn't even tell you for sure what address I was living at when the account was made. I want to play Apex with a friend but in order to do so, I need to change the password for my EA account. Which I clearly cannot do. I called EA customer service asking to have this dead account unlinked from my gamertag, and they will not give me permission to change this account without the security info (address, card on file, etc). Which I do not have.

I get EA's need for security but also on the other hand...not really. I had to go through the same problem with Microsoft due to this inactive email, but at least they make it possible. The ironic part being is that there actually is sensitive info on that Microsoft account. So, it's fair to say I'm a little frustrated in that my only options as of right now are ⚽ never play a new EA game online again, because I am not allowed to. 🏈 start a brand new gamertag...which is not gonna happen on behalf of EA.

Which brings me to glorious option 🏀, MAKE EA delete my account. I still have access to older EA games. I'm not about to harass innocent folks online or anything like that... but being reported a billion times by friends, or blatantly cheating might be enough for EA to uninvite me. Which brings me to my real question:

Does anyone know the fastest way to get an EA account banned? 

  • EA_Lanna's avatar
    EA_Lanna
    4 years ago
    Hi @lukeal12,

    Earning a ban doesn't result in your EA account being deleted. You account will remain, it'll just have a ban on it instead.

    There's no way around the security check. The support team can't help you make any changes until you pass that stage which means the Xbox gamertag linked up will linked up to that account.

    So if the email can't be recovered, or you can't recall the information needed to pass the security check, you're looking at opening up a new gamertag and linking it to a new EA account to play Apex from the Xbox.

    - EA_Lanna



2 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hi @lukeal12,

    Earning a ban doesn't result in your EA account being deleted. You account will remain, it'll just have a ban on it instead.

    There's no way around the security check. The support team can't help you make any changes until you pass that stage which means the Xbox gamertag linked up will linked up to that account.

    So if the email can't be recovered, or you can't recall the information needed to pass the security check, you're looking at opening up a new gamertag and linking it to a new EA account to play Apex from the Xbox.

    - EA_Lanna



  • lukeal12's avatar
    lukeal12
    4 years ago

    You do see how this is a level of jaw-dropping, awe-inspiring stupidity, that has merited nothing but chuckles from folks I have shared this situation to?

    I LIKE your games; I would like to continue playing them and I would LIKE to give my money to do so. But, canceling my paid Microsoft subscription, tanking all of my xbox data, just so I can start a new free account with you all... No, I don't think so.

    I understand this may be an ill-placed rant, so I apologize. I understand the need for you all to uphold security and support that! But let's play the game of hypotheticals for a moment. I am not asking for information on one of your profiles or to delete the profile itself. I am asking that it be decoupled from a xbox gamertag:

    Let's assume I'm doing this to "Stick it" to someone I don't like... their EA account still exists, their gamertag surely still exists, relink the two and boom! Minor inconvenience? Sure! any harm done? not really!

    Now just for giggles, let's think about what may happen if someone is not out for such petty vengeance, but instead would like to support your game. Your verification scheme makes it impossible to reestablish my account. I have really enjoyed and played a lot of your battlefield games. Yet, I am willing to lose all that information if it means I can play your new games... I can't pretend to represent EA, but this seems like a wonderful client situation.

    Anyways, in the worst-case scenario where this request is malicious, it's a 15 minute fix. In the honest case, it means a lifetime of not your playing your games.  

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