HELP PLS

Hi NOYOLA2008​,

Thanks for reaching out and for providing that very specific detail. That is a very unusual issue, and I can certainly understand your frustration when the game works on Wi-Fi but not on your preferred Ethernet connection.

This situation strongly suggests the problem isn't with your account or the game itself, but rather with how your PC is configured to handle the Ethernet connection, which is somehow interfering with the anti-cheat service.

Let's try a few specific troubleshooting steps to see if we can resolve this:

• Repair Easy Anti-Cheat:
  1. Go to your Apex Legends installation folder (e.g., C:\Program Files (x86)\Steam\steamapps\common\Apex Legends).
  2. Open the EasyAntiCheat folder.
  3. Right-click EasyAntiCheat_Setup.exe and choose to Run as administrator [source: 8].
  4. Select Apex Legends from the dropdown menu and click the Repair button.
• Update Network Drivers: Check the manufacturer's website for your motherboard or network card to ensure you have the latest drivers for your Ethernet adapter.
• Check Firewall/Antivirus: Temporarily disable your firewall or antivirus software to see if it's blocking the connection when you're on Ethernet. Some security software has different rule sets for different network types.

We have a dedicated troubleshooting guide for Easy Anti-Cheat issues that you can review here:

How do I install and troubleshoot EA Javelin anticheat on PC?

You can also find additional general PC troubleshooting steps and guides here:

Troubleshoot PC, PlayStation®, and Xbox crashing or freezing

Please let us know if any of those initial steps help!