Solved
help solution unavailable
When trying to make a case it ask for topic i click missing purchased items and leads me to a page that just says help solutions currently unavailable and says we don't have any recommended solutions...
@Lix6714 hope this helps you:
If you need to speak with one of the chat support advisers, this got me to live chat:
You can contact EA live support at
https://help.ea.com/en/contact-us/
Then to speak with a chat adviser choose the appropiate options:
Game eg Apex
Platform eg Xbox1
Topic eg Manage my account
Issue eg manage payment details
Recommended support option will be email or live chat at the bottom of the page.
Then you can choose to begin a live chat.
There may be some waiting time.
