Forum Discussion

Seasoned Newcomer

5 months ago

Solved

HELP

I was mistakenly banned while playing Apex in an internet cafe, what else can I do besides filing a complaint to get unbanned? I have played for 2200 hours, and my KD has never been above 1.0 in any ...

EA_QueenBee
5 months ago
Hey Jiwu_APEX,

Unfortunately we can't help with bans here. Only our terms of service team can help with bans, so if you've reached out to them I can only recommend that you wait for them to get back to you.

EA_QueenBee

Community Manager

5 months ago

Hey Jiwu_APEX,

Unfortunately we can't help with bans here. Only our terms of service team can help with bans, so if you've reached out to them I can only recommend that you wait for them to get back to you.

Jiwu_APEX

Seasoned Newcomer

5 months ago

I contacted them, and I also provided evidence, but they rejected my complaint. I can provide evidence to prove that I did not violate the agreement, but your service terms team does not give me a chance.