Forum Discussion

gecky_T's avatar
4 years ago
Solved

Help

System ps5

Username dropdrop_TG

  • You could try to do a power cycle:

    1. Completely turn off your PlayStation
    2. Wait until the power indicator light stops blinking and unplug the power cord from the back of the console.
    3. Wait approximately 30 seconds and plug the power cord back into the console
    4. Turn on your PS4 and try to see if this fixed the issue.

    And also a try to rebuild database:

    1. Turn off PS4 completely
    2. Hold power button until you hear 2 beeps (this alert that you entering safe mode)
    3. Connect your controller using the usb slot in the front.
    4. Scroll down and press "Rebuild Database"

    if above don't work you could try to do a network reset;

    1. Go to Settings 
    2. Scroll down to "Initialization" and press this
    3. Press on "Restore Default Settings"
    4. Press on "Restore"  and then "Yes"

    Please let me know if any of these steps worked.

7 Replies

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    4 years ago

    @gecky_T 

    if this is happening often you should probably try repairing the game files via your game library for Apex. This can be a time consuming process depending on your internet connection.

    I have had this happen in season 9 I think and I repaired the game and it worked out for me. I play on PC.

    I hope that this will help you out.

  • gecky_T's avatar
    gecky_T
    4 years ago

    I'm playing on ps5 instead of PC. I reinstalled the game, restarted my Wi-Fi router and checked for updates. Is there anything else I should do?

  • gecky_T's avatar
    gecky_T
    4 years ago

    I am Japanese. I'm not good at English because I speak using Google Translate. I'm sorry.

  • gecky_T's avatar
    gecky_T
    4 years ago

    When I searched for "code: net", it said that I should write the game console and user name on this site.

  • EzyHawk's avatar
    EzyHawk
    Hero
    4 years ago

    You could try to do a power cycle:

    1. Completely turn off your PlayStation
    2. Wait until the power indicator light stops blinking and unplug the power cord from the back of the console.
    3. Wait approximately 30 seconds and plug the power cord back into the console
    4. Turn on your PS4 and try to see if this fixed the issue.

    And also a try to rebuild database:

    1. Turn off PS4 completely
    2. Hold power button until you hear 2 beeps (this alert that you entering safe mode)
    3. Connect your controller using the usb slot in the front.
    4. Scroll down and press "Rebuild Database"

    if above don't work you could try to do a network reset;

    1. Go to Settings 
    2. Scroll down to "Initialization" and press this
    3. Press on "Restore Default Settings"
    4. Press on "Restore"  and then "Yes"

    Please let me know if any of these steps worked.

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