Forum Discussion

6 years ago

Hi can I get banned please ?

Hi, I’ve been blacklisted from normal and ranked queues for supposed cheating but haven’t been provided a burden of proof, explanation or any form of communication. Not even a ban. I was offered...

chicagoFPS

6 years ago

@Zeelmaekers Nahhh, ty for commenting. Respawn blacklisted my account. Someone else confirmed this was a manual blacklist by dev as they were having exact issues as myself.

The video I posted was about an error respawn dev made by manually banning a player. Only for the player to be manually unbanned by another dev without having to go through an appeal process.

This shows that respawn devs are capable of banning without properly investigating players. The manual unban shows favoritism towards streamers.

Zeelmaekers

Hero+

6 years ago

Hey @chicagoFPS

The error code you got is not a banned account code.
If a user is banned the banner would say: "The clients game account has been banned: (reason or banned).
Every ban is reviewed by the ToS and they would only ban if there is enough proof when they user broke the Code of conduct.

The error message indicates a problem with the EAC installed on the local computer.
This can be to Corrupted or missing files or by not having latest software installed.

Follow steps in my first post for how to fix them.

If you start the game and you have the error code: The clients game account has been banned: (reason or banned)
Then you got banned and would have a mail in your inbox containing all information about the ban.

Then you can contact the ToS team to appeal the ban, this can be done with the link down below.

EA Help - Banned Account.