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Hungrysnoop's avatar
Hungrysnoop
5 years ago
Solved

High packet loss(over 10%, reaching sometimes 70%) every few games in apex on EU

I am getting high packet loss of over 10% every few games on European servers while North American servers have no packet loss and I live in Germany. Can anyone tell me how to fix this? It's on both ...
  • Hungrysnoop's avatar
    Hungrysnoop
    5 years ago

    Hi, few months later just want to say that today I tried to use a good vpn and so far I didn't get any packet loss while my other pc without vpn did have packet loss in the same round. Hope it fixes the problem for good, so maybe it was a routing issue in the end. So for those having this problem maybe try a good vpn and checks if it works for you. I'll report back later if I have this high packet loss problem again.

Hungrysnoop's avatar
Hungrysnoop
5 years ago

Hi, few months later just want to say that today I tried to use a good vpn and so far I didn't get any packet loss while my other pc without vpn did have packet loss in the same round. Hope it fixes the problem for good, so maybe it was a routing issue in the end. So for those having this problem maybe try a good vpn and checks if it works for you. I'll report back later if I have this high packet loss problem again.

  • Hungrysnoop's avatar
    Hungrysnoop
    5 years ago

    @EA_Illium  So far while using VPN to play apex on steam I have no packet loss, it seemed to have fixed my problem. Although it worries me about getting banned, is it bannable to use VPN to fix packet loss?

    P.S, The VPN I'm using is connecting me to the same country so I am not switching regions.

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      5 years ago
      @Hungrysnoop It's good your staying within your region, but the honest answer is we don't have the ability to support using a VPN, much like using something like Nvidia's Geforce now. Some things to watch out for is making too many connection attempts in quick succession from different IP Addresses or possible latency with your connection.

      However, if it works as intended and just gives you one solid connection there should not be anything to worry about.
      • Hungrysnoop's avatar
        Hungrysnoop
        5 years ago

        @EA_Illium Thank you for answering,  I manually made the VPN to connect me to a server in the same city I live in(normally it connects me to the same region but a different city if that's the best choice) and I also try to choose the same VPN server every time I use it. It doesn't seem to throttle my connection speed nor worsen my ping as it is a high quality paid VPN. 

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