How To Change EA Account Email Address without access the original email address

Hi Ritchierd, 

If possible, it would be best to recover the email address itself.

Failing that, our support team may be able to help you update the EA account email. You would need to pass the account security stage with them first and they'll be able to assist you from there. 

Click on this link and scroll down to Still need help. The contact option to reach them should appear there. 

- EA_Lanna

i will do the support team thing. as this is very confusing for me do i clcik the blue link thing above ? thanks for any replies

Hey, @ Ritchierd, yes. Click on the link below and scroll down to Still need help.

• https://help.ea.com/en/solutions/?product=ea-account&topic=update-ea-account

A new page should load that looks like the images below. Follow the arrows, fill in the information (for the email, put in an address you have access to at the moment), and then send it.  

Once the case has been sent, a new page will load for live chat. It may show a timer if there's a queue. If you see a message pop up on the screen when opening the chat Icon, make sure to select the option keep waiting and do not close the page, or the connection to the chat will be lost and the case closed as a result. You can always try again if that happens, but your place in the queue will reset.

- EA_Lanna

im sending this message from the EA account i need help with im able to sign in using Playstation but the email that is linked to this account i dont have access to and it might be impossible for me to access it. is there anyway i can change my email?

Tkfame619​ If your EA Account has 2FA enabled, try signing in using your PlayStation Account as the login method:

> https://myaccount.ea.com

After you sign into your EA Account, scroll down a bit on the main page until you see your email address, and then click on "edit":

From here, you would need to verify that you have access to your account's email. However, since you don't have access to your email, you can use the 2FA method if it was enabled on your EA Account prior to losing access to your email address:

If you don't have 2FA, you would need to contact EA Support

> EA Help | I want to update my EA Account information

In your case, you will be able to login with your PlayStation Account, where you will then open up a case with the EA Support Team.

If you are unable to sign into your EA Account, you can follow EA_Lanna​'s guide, (which can be found here).

Hi i still cant access my EA account to change my game name. i follwed your link i filled out the online form but the submit button does not work.. I have tried to submit many times but it never works.. I am trying to update/change the email, Due to i lost acces to the email so i cant change my game name and then at some point maybe link the pc game to my  steam account, i used to play PS5 console there my Game name is correct but on pc its using my EA username that you see here.

can someone please reply to my message below ? its 7 days old No Responce. i cant hit the submit button on the support so i cant send it

Hi did this i can hit the submit button it unclickable if you look below this post u can see i upload image and have tried todo this.. i need to change my email address as i cant change my game name...thanks for any responce

You have to have all kinds of information when you do start a chat with EA and if any of it doesn’t match your not gonna get to change the email I literally just tried changing mine considering 6 years ago when apex came out I had a bf help make my account and he used his email well we obviously broke up and I have no contact with him and i don’t know what the email even was I gave them my ps5 ID name my birthday proof of last purchase on apex and my address and IP address and still apparently something wasn’t a match so I hope nothing happens to my account because I’ve worked on it for 6 years on and off and I have every character unlocked a heirloom and all of that. But all I did was go to EA help or support and then I clicked on start chat and filled out information and it was all wrong apparently but maybe you can have better luck

i  still cant change my email address,, can someoneplease change my email address. its been a year i stream and people cant find my stream becasue my game name is wrong. I  need someone at EA to change my email for me i have no access to that old Email account thanks if you respond i open a case but its said youl here from us in email.. i dont  have access to that email so it pointless  Thanks in Advance