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Hi Ritchierd,
If possible, it would be best to recover the email address itself.
Failing that, our support team may be able to help you update the EA account email. You would need to pass the account security stage with them first and they'll be able to assist you from there.
Click on this link and scroll down to Still need help. The contact option to reach them should appear there.
- EA_Lanna
- Tkfame61919 days agoSeasoned Newcomer
im sending this message from the EA account i need help with im able to sign in using Playstation but the email that is linked to this account i dont have access to and it might be impossible for me to access it. is there anyway i can change my email?
- Midnight974619 days agoHero+
Tkfame619 If your EA Account has 2FA enabled, try signing in using your PlayStation Account as the login method:
> https://myaccount.ea.comAfter you sign into your EA Account, scroll down a bit on the main page until you see your email address, and then click on "edit":
From here, you would need to verify that you have access to your account's email. However, since you don't have access to your email, you can use the 2FA method if it was enabled on your EA Account prior to losing access to your email address:
If you don't have 2FA, you would need to contact EA Support
> EA Help | I want to update my EA Account informationIn your case, you will be able to login with your PlayStation Account, where you will then open up a case with the EA Support Team.
If you are unable to sign into your EA Account, you can follow EA_Lanna's guide, (which can be found here).
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