How to fix my connection got stuck on matchmaking only
I cannot play and stuck at the lobby waiting for matchmaking only when Im solo but I can connect when invited. But 6 days ago it was ok please help what should I do
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerWe'll need to gather some more info. For those unable to connect to matchmaking from India can you please run a UO Trace and attach it in here so we can see how your connection is reaching our servers?
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
I think every complaint I’ve seen of this problem has been from people playing on an Xbox One. Is there a similar diagnostic test we could run on our Xbox One?
- EA_Blueberry
Xbox connection tests can be done on the console, but that will ping Microsoft's servers and not the EA servers, so results may vary. You could still get some positive results though on how your overall connection is. Even though you play on Xbox, performing the UO Trace from the PC will show us an accurate representation of how you're reaching our servers.
Xbox Connection Testhttps://support.xbox.com/en-US/xbox-one/networking/slow-performance-solution
Community Highlights
- EA_Blueberry7 years ago
