Forum Discussion
We'll need to gather some more info. For those unable to connect to matchmaking from India can you please run a UO Trace and attach it in here so we can see how your connection is reaching our servers?
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
- 6 years ago@Matrix_Queen yes they blame xbox or open ports as their main troubleshooting. They never check the issue from EA end.Simply waste of our time with them.
- 6 years ago
@ItzzMeSanthu @EA_Blueberry @DomalakFaynik
This issue has still not been addressed or resolved. I did contact the EA Help Section for this issue as instructed by Blueberry. The response is the of the same standard, that I need to check with my ISP and check my ports.
When it shows as All Ports open on my Xbox and the ISP confirming all ports are open through an email to me. There still does not seem to be an answer for this issue.
The funny thing is that I can play other EA products and non-EA products with no issues, but only Apex has this issue for me.
The game is totally unplayable and I don't see any resolution in sight. Really unfortunate that one cannot play after investing so much time, effort and money on this game.
- 6 years ago
yes they are completely ignoring the issue on their end, trained only to blame the console or open ports. Also they will ask us to fetch the trace and will not respond where the issue is. I just quit the game and switched over to another.
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager