How to fix my connection got stuck on matchmaking only
I cannot play and stuck at the lobby waiting for matchmaking only when Im solo but I can connect when invited. But 6 days ago it was ok please help what should I do
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerWe'll need to gather some more info. For those unable to connect to matchmaking from India can you please run a UO Trace and attach it in here so we can see how your connection is reaching our servers?
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
@EA_Blueberry And what about those that aren't in/from India? Literally the troubleshooting thing is useless
- @Matrix_Queen yes they blame xbox or open ports as their main troubleshooting. They never check the issue from EA end.Simply waste of our time with them.
@ItzzMeSanthu @EA_Blueberry @DomalakFaynik
This issue has still not been addressed or resolved. I did contact the EA Help Section for this issue as instructed by Blueberry. The response is the of the same standard, that I need to check with my ISP and check my ports.
When it shows as All Ports open on my Xbox and the ISP confirming all ports are open through an email to me. There still does not seem to be an answer for this issue.
The funny thing is that I can play other EA products and non-EA products with no issues, but only Apex has this issue for me.
The game is totally unplayable and I don't see any resolution in sight. Really unfortunate that one cannot play after investing so much time, effort and money on this game.
yes they are completely ignoring the issue on their end, trained only to blame the console or open ports. Also they will ask us to fetch the trace and will not respond where the issue is. I just quit the game and switched over to another.
Community Highlights
- EA_Blueberry7 years ago
