How to fix my connection got stuck on matchmaking only

MARINEdrive39

Yup, issue is still ongoing. Trying to see if I can connect to a different server, other than Singapore. As this issue is now on Day 4 and don't see any solutions online.

I managed to get 2 games while connected to the Tokyo server, but only the normal games. Tried all the Singapore and Taiwan servers to no avail. Surprised to face these problems after the game being out for so long. 

I have been having the exact same issue for the last four days.Even tried creating a separate thread for it. This is most certainly a problem on EA's end and not on ours.

Gossard2018

@ItzzMeSanthu 

Can you attempt these steps and let me know if you're still having matchmaking trouble?

Xbox One:

Power Cycle the Console

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button on your console to turn on the Xbox One.

Clear Mac Address

1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

Reboot the Network

1. Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.