Forum Discussion
6 Replies
- EA_Kent4 years ago
Community Manager
Hey @AKKUKINSHRIMP,
That's definitely weird. Could you share a DxDiag when you have the chance?
For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thank you! Here is the dxdiag report from my pc
- EA_Kent4 years ago
Community Manager
Thank you! I appreciate that.
Have you had the chance to try starting up your PC in a Clean Boot before you launch Apex Legends to see if that makes any difference? If there's something else running that could be related to the CPU clock issues that may help to narrow it down.
For more info on how to set up a Clean Boot check out the EA Help website. Once you have the chance to give it a shot please let me know how it goes. Thanks!
I have. I clean installed windows but no luck the issue was still there and I am still not sure what is causing it. Here is a screenshot of the stats when I launch the game and when I run a game afterwards.
- @EA_Kent what else could be the cause of the issue?
- EA_Kent4 years ago
Community Manager
Thanks for the update!
Have you checked the fan curves in your BIOS to make sure they're set up correctly? I'm curious if the temperatures are getting hot enough that the CPU is starting to throttle itself.
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- EA_Blueberry7 years ago
Community Manager