Forum Discussion

4 years ago

how to get steam account back

I was trying to link my steam and origin accounts so that I can transfer my progress to origin and use some gift cards I have, however after I linked my Origin and steam accounts I loaded up apex thr...

EA_QueenBee

Community Manager

4 years ago

Hey @AbstractedSpike,

So just to clarify, did you unlink your Steam account from a different Origin account and then link it to the account that it's currently linked to?

AbstractedSpike

4 years ago

My steam account was never linked to any origin account and then I linked in while i was trying to transfer my progress to origin and both origin and steam showed my origin instead and not steam and I cannot unlink my steam

EA_QueenBee
Community Manager
4 years ago
Hey @AbstractedSpike,

If you'd like to unlink your Steam account again, you can contact our live support team, and they should be able to help you with that:

https://help.ea.com/en/contact-us/

I'm not sure how you were able to play Apex Legends with your Steam account previously if it was never linked to an EA account, since it immediately prompts you to link your accounts when you try to launch the game from a Steam account that isn't linked. Especially since all your progress is stored on the EA account. Are you sure that you didn't unlink it from another EA account first?