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Marchombre_Onyx's avatar
Marchombre_Onyx
5 years ago
Solved

How to link Origin account on steam ?

Hello everybody, I have a problem, when I launch Apex Legends on Steam I'm not abble to connect to my origin account (where I'm level 150). How to link my account ? I have read that normally at the...
  • Marchombre_Onyx's avatar
    Marchombre_Onyx
    5 years ago

    Just a return, I have finally successfully linked my Origin account with my steam account.

    I have contacted the ea support (after login in with my steam account) :

    https://help.ea.com/en/contact-us/?product=apex-legends&community=true&platform=pc

    I have selected "Manage my account" and then "Account linking" in order to contact them.

    The problem was that I also had NFS Heat and didn't remember that I had link and old Origin account to my steam account at this moment. That was why I wasn't asked to connect to my Origin account when launching Apex on Steam.

    So in fact my problem was that I had already an Origin account linked to my steam account.

    The support deleted the link, and at the next start of Apex from Steam I was asked to connect to my Origin account.

    Hope this help some people !

Marchombre_Onyx's avatar
Marchombre_Onyx
5 years ago

Just a return, I have finally successfully linked my Origin account with my steam account.

I have contacted the ea support (after login in with my steam account) :

https://help.ea.com/en/contact-us/?product=apex-legends&community=true&platform=pc

I have selected "Manage my account" and then "Account linking" in order to contact them.

The problem was that I also had NFS Heat and didn't remember that I had link and old Origin account to my steam account at this moment. That was why I wasn't asked to connect to my Origin account when launching Apex on Steam.

So in fact my problem was that I had already an Origin account linked to my steam account.

The support deleted the link, and at the next start of Apex from Steam I was asked to connect to my Origin account.

Hope this help some people !

ShinyTinyMedic's avatar
ShinyTinyMedic
4 years ago

Had the same problem and got it working without support.

Key to the solution was, that I had to login on ea.com using the "login via steam".

then in account settings, unlinking steam:

https://myaccount.ea.com/cp-ui/connectaccounts/index

after that, firing up Apex via steam, i got ingame the "you need an account" message and a login prompt.

There I simply used my ea.com/origin login infos and got my account back!

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