Solved
Huge lag. On low ping.
Huge lag spikes. Everyone is ice skating. Some constant lag as well. But when its spikes it's worse. Can't even pick up loot.
Just got an update. Hopefully wegota fix
Forum Discussion
Im having the same problem as you brother. Yesterday i couldn't even land properly after leaving the DropShip. Couldn't pick up loot from the ground, couldn't open loot bins. My character movements were freezing each step i made. My platform is the Playstation 4. HUGE LAG.
EA_Aljo
Community Manager
Community ManagerHello, @JoelFeraa.
Can you tell me if you're on a wired or wireless connection?
- @EA_Aljo
Xbox one x
Hard wired.
Ping is about 30 at my usual servers no packet loss. Oregon servers.
Checked some other west coast servers higher ping. 70 +
All the same. Lag spikes, constant stuttering while running around, and in combat pepole are ice skating.
Everyone I played with yesterday had the same issue. Hope the information I gave you is helpful.
Thanks for responding aljo, I know the forum is exploding.- EA_Aljo
If you haven't already, try power cycling your modem, router and console. Also, clear your alternate Mac address with these steps:
Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"- @EA_Aljo
I I powerd cycled, cleared mac.
I also connected my x box to a nighthawk router and went ahead and prioritized the xbox 100% and my phone is the only device on that network. I have two different internet providers over. I'm a selfish gamer. So there are no interference on my network.
I tried limiting the servers radios as well on duma. But that caused an issue. So I opened the radius.
I'm using wired connection buddy. It says my ping is 24, my server is Sao Paulo. We just had a new update on Ps4 but the lag keeps ruining the game for me :/
- EA_Aljo
I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
PS4 pro
Wired Connection
400 down/ 200-300 up
36-48 ping at start menu no packet loss
Ok my stats are out of the way. This is all based on last night so if it has changed today that would be great.
Played with 6 different friends and also some solo games with the same impact as described her: Lagging out of dropship, land and skipping across the ground, shifting to feeling like you were running through mud. Jump and it acts like zero gravity. Upper right corner of my screen is full of red icons some flashing some solid.
Now for my technical side: my modem/ router were re-booted after first game of this happening. No change. I switched over to some other online games for a bit as did my friends and we played a couple of other online games, no issues. I mean no issues at all with connections.
So we came back to Apex and the issues were still there. Lagging bad, 2 games of ranked and lost because we could not hit a damn thing. Went to pubs and it smoothed out after say a minute or so. This ruled out hot drops obviously.
My question is and don't take this personally if you work for EA, when are the servers going to get fixed? I mean permanently not just patch fixed? Code:leaf,net etc errors have been a common thing. Random disconnects as well. I mean it got so bad in Season 3 I went and bought a brand new PS4 Pro just to see if it made a difference and nope, disconnects just as frequent as before.
Love the game, but the connection issues a year in are a big deal breaker for me as far as playing and/or spending money on a broken game.
Tl:dr, I know that community managers are trying to help, but the problem is the same answers will be given if you contact technical support. How about some recognition that there are problems with your servers and that they are going to get fixed?(Our modems and routers did not magically create lag with a new update of software coming out)
I gave up trying to work with tech support last March when the only answer was there was a problem with my end of things and there was nothing wrong with the servers or connections. Too much time has passed for this to still be a problem in my books, if my network that I manage at work for our machining centers and engineering computers had this many issues I would be out of a job.(Granted it is a smaller infrastructure, but I am only one person managing it)
Hello,
I'm having LAG problems when I'm in the 4th season matches (normal or ranked), when entering them almost always appear icons (Latency, Congestion and Packet Loss
). I already uninstalled the game and reinstalled it and everything is the same.Console PS4 (500GB), Belgium Servers (Ping 40-44), i am from Portugal. My connection internet is fiber 120mb download and 12mb upload.
Best regards.
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