Forum Discussion

Rising Newcomer

3 days ago

Solved

hwid ban for no reason

1 year ago i was playing apex on my kick stream and i got banned while streaming i did everything but u guys keep telling me i was hacking :D bro I BANNED ON STREAM I SEND YOU THE CLIP I GET BANNED U CAN WATCH IM NOT HACKING JUST WATCH THAT CLIP AND SEE MY REACTION I WANT TO PLAY APEX PLS FIX THAT

https://kick.com/dawnyfps/clips/clip_01JXJXP2HTQG56JE0NPB8MDKH9

anticheat

EA_Mako
3 days ago
Hey DawnyBABA,

A ban isn't necessarily only for something that happened right that second.

That said, we're unable to review or discuss the details of an account action here on the forums, so if you believe that was applied incorrectly you'll need to appeal with these steps so our Terms of Service team can take another look. Once you've appealed, you can keep an eye on your case history here for the ToS team to respond once they've completed that investigation.

2 Replies

EA_Mako
Community Manager
3 days ago
Hey DawnyBABA,

A ban isn't necessarily only for something that happened right that second.

That said, we're unable to review or discuss the details of an account action here on the forums, so if you believe that was applied incorrectly you'll need to appeal with these steps so our Terms of Service team can take another look. Once you've appealed, you can keep an eye on your case history here for the ToS team to respond once they've completed that investigation.
DawnyBABA
Rising Newcomer
3 days ago
I've already appealed before, but I didn't really use cheats. I don't know what Anticheat detected, you can look at my past matches, I'm not that good of a player, please, I just want to play apex