Forum Discussion

2 years ago

I am unable to provide key information to the TOS team

Can someone help me communicate to the tos team? I'm so stupid. I ran out of my EMAIL appeal. Because of my bad memory, every time I send a part of the message. When I came to the forum, I realized t...

Rainbowmare

2 years ago

@XHelperZ Isn't there any contact/complaint channel for this TOS team other than the email contact in EA HELP? Then I can only say that it is really well hidden.

EA_Mako

Community Manager

2 years ago

Hey @Rainbowmare,

The only contact with the Terms of Service team would be through the appeals process, as you've already mentioned doing.

If they've already reviewed the situation multiple times and declined to remove the action, that will be final and not something we can change here either, sorry.