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Dacho_CO's avatar
6 years ago
Solved

I bought 19,99 worth of coins but did not get my coins. Apex Legends

I did not get my apex coins while i bought  19,99 worth of coins. but the money is out of my bank.

My game did crash after i bought the coins

I am on pc and my username is Dacho_CO 

i hope that you could contact me about this issue 

  • Glad you received your coins. Some of the purchases might be delayed if there is a high volume of players hitting the store all at once or due to potential service issues. 

    If restarting the console/PC doesn't push the transaction through for you, please reach out to our Live-Support team and they'll do what they can to place them on the account. 

    Click here to contact an EA Advisor

    If you purchased them on Xbox or PlayStation, we recommend checking their service status to make sure they aren't experiencing any service issues at the time of the purchase which can cause delays. Double-check your purchase history too to ensure the transaction shows as completed.

    Xbox Status

    https://support.xbox.com/en-US/xbox-live-status

    PlayStation Status

    https://status.playstation.com/en-US/

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