I can't exit the match without having to close the game

Question

I've been having some problems to exit any match on xbox, when match is over or my team is dead i try to exit the game but the screen gets stuck in connecting to lobby and won't let me out of the match....am i the only one with this problem?&nbsp;

ea_atic · Answer

Hey&nbsp;@Capitangecko&nbsp; can you try to do a power cycle and see if that help you in the next match?&nbsp;

How to power cycle:&nbsp;

Turn off the Xbox One console by pressing the&nbsp;Xbox&nbsp;button&nbsp;&nbsp;on the front of the console for about 10 seconds until it shuts down completely.
Unplug the console's power cable. Wait 10 seconds.
Important&nbsp;Be sure to wait 10 seconds. This step resets the power supply.

Plug the console power cable back in.
Press the&nbsp;Xbox&nbsp;button&nbsp;&nbsp;on your console to turn on the Xbox One.

/Atic&nbsp;

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I can't exit the match without having to close the game

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