I didn't receive any Skydive Emotes ( From Season 3 nor 4 pass )

My Boyfriend and I , both use the same PS4 and have the same problem of not receiving any Skydive Emotes even after buying the Battle Pass for both Seasons ( 3 & 4 ) . At first we thought we had bought the pass too late in the Season 3 , or a glitch or something sooooo we decided to wait for Season 4 and still nothing . I receive notifications when I level up and should have the first 2 Skydive Emotes now but they don't appear in my account but says I have them . If someone could please look into that for me and see whats the problem ? THANK YOU !