I hope developers can help us Chinese players
I hope developers can help us Chinese players
Here's the thing.
I am a Chinese APEX player It's CHN_LittleCoffin here, there seems to be some problems with my apex account. When I select heroes in the game, it shows that my account has been banned, but I have not used any third-party software or cheated. This is what happened. On August 27, two of my friends asked me to play ranking on Singapore server,. Then I was killed by cheaters for about 7-8 hours.When I reached my stage, I quit the game and went to bed. When I woke up on August 28, my friend asked me to play apex ranking again. I agreed. When I entered the game , I switch the screen to listen to music. At this time, my friend told me that i have dropped. When i switch back, i founded that i was banned, which scared me to check my e-mail immediately and no e-mails showed that I was banned. Which make me feel that it is a mistake. I have never used any third-party cheating software. I don't know why my account was blocked. When I had an online chat with your staff, I said to help me deal with it, but I waited a long time and didn't give me a reply. I can only submit a complaint again. I really hope that EA officials can help me with it, because i played Apex since it came out. I have Wraith's unique weapon and many skins. I really cherish this account. So I hope the official staff of EA can help me. Thank you.Then he replied me with an email, saying that he confirmed that I cheated, but I didn't cheat. After I was banned, I tried to play with other accounts, but found that the computer hardware code was banned. I never used any third-party cheating software and didn't cheat. Why was i banned?I play at home and use the windows 10 1809 version of the system. Thank you
The next is, for Chinese players to use cheating software, hope EA APEX regulators management, because China cheaters too much, resulting in APEX China Taiwan server and Hong Kong server fall, Every game can see cheaters, in China on August 26-30 this period of time, there are a lot of innocent players you ban, most are not used to cheat procedures, I hope you can tube about, thank you
When I was talking to your customer service'Siddhant' I have an idea that I, as a Chinese gamer, can help you, because Chinese cheaters have a group like "Discord," They'll put the cheaters in there for download, and I can sneak into this group and give you cheaters so you can crack cheaters and block their signature codes.
