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Lucypher's avatar
Lucypher
3 years ago

I just got ban, and they say im hacking pls help

I just got ban, i just got back from work, and all of a sudden i got ban, i sent a response through ea support and they decline my request, what can i do to get my account back, pls help, i didnt eve...
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @Lucypher, 

I'm afraid we're not able to review any account bans or actions, here on Answers HQ. Our Terms of Service team can take a look if you believe the rules weren't broken/if you feel the ban was mistakenly added to your account. This FAQ will be a helpful guide for all things EA Bans and Suspensions: https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-...

However if the rules were broken, then the ban would be correctly placed and the investigation would confirm that. In those cases, no amount of appeals would help reverse that ban. 

- EA_Lanna

  • Lucypher's avatar
    Lucypher
    3 years ago

    yes i know all the rules , and i didnt break any of that, its just not fair when you ban someone who play decent, i dont know what to do anymore man, i just bought my favorite wraith set for 30 bucks, and they just ban me like that? i mean come oh man

    • Inmate_Squirrel's avatar
      Inmate_Squirrel
      3 years ago
      @Lucypher Did you buy that set recently ? If so i can confirm that theres a partition in EA which bans players even if they do nothing and force them to create new account and pay for even more skins. Many of my friends got banned for nothing or some ridicilous reasons after they buying skins or battle pass.
      • Lucypher's avatar
        Lucypher
        3 years ago

        @Inmate_Squirrels , i just bought voidwalker, for at least maybe 2 weeks, i mean for what i hack right? to waste $30 bucks, i never hacked in my entire life

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