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s1xtah's avatar
s1xtah
Rising Newcomer
3 months ago

NEED HELP WHEN I PRESS CONTINUE I GET A FULL BLACK SCREEN

when i signed in the my ea it was stuck on  loading  with a black screen so i closed my game  and reopened  it and now when i press continue it just puts a infinite black screen if there is any higher ups  that  can help  me because i have tried everything and contacted live support and they have sent me  over here i have  a clip  of the issue 

crashing
login issue
pc

2 Replies

  • its_mnoo's avatar
    its_mnoo
    New Novice
    3 months ago

    Someone suggest this to me 

    If you're playing on PC and had Alt + F4'ed when you last played, you can try repairing the game's files.

    For some reason, Alt + F4 seems to cause issues with the connection to the game, (and it was resolved for me after I had repaired the game's files), so hopefully, repairing the game's files works for you as well.

    I hope it works for u 

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