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THEBIGD566's avatar
THEBIGD566
Newcomer
29 days ago
Solved

I lost my account due to not having access to email due to the owner passing

I lost my account due to me going from Playstation to Xbox and I can't login into it on the console but I can through browsers due to me being able to sign in from playstation. I need help and would love to see some assistance in the matter, I can prove I have ownership of said account.

 

1 Reply

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    29 days ago

    Hello THEBIGD566​,

    in order to verify ownership and change the log in details of the account, you will have to contact EA Support, who can help you with this process.