I want to cancel my Apex account, what should I do?

Hey @xiaozhuone,

I'm not entirely sure what you're asking. Are you wondering how to delete your EA account? Or what exactly would you like to happen?

@EA_QueenBee I want to delete my Apex account

@xiaozhuone 

You want to delete your account so that you can make a new account?

Does the account you want to delete have an active sanction on it?

Deleting accounts Just so you are aware EA will not Delete accounts that have Active Bans on them. The Ban would have to be lifted before you can delete the account.

From EA " We won't delete any account that has been banned. To delete your EA Account, you’ll first need to appeal your ban

Here is the link: https://help.ea.com/en/help/account/close-ea-account/  

@Asmodeus566 Thank you, my apex account has not been banned, I just want to reset my account

@xiaozhuone 

What platform are you using, PC, PS4, Xbox, Steam or EA APP?

Maybe I can help you resolve your stuck in Lobby issue if you can answer that. 

@Asmodeus566 Thank you,I am using steam pc