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4ft3rL1f3's avatar
4ft3rL1f3
Newcomer
16 hours ago
Solved

I want to change my linked Xbox account without losing any progress

As the title says this current EA account is linked to an Xbox account I don't play anymore but i enjoy apex and i want to keep my progress instead of restarting. Please help me if you know.

progress issue
xbox
  • EA_QueenBee's avatar
    EA_QueenBee
    16 hours ago

    Hey 4ft3rL1f3​,

    Unfortunately if you unlink your Xbox you won't be able to relink a different one. If you look at our unlinking article:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Hey 4ft3rL1f3​,

    Unfortunately if you unlink your Xbox you won't be able to relink a different one. If you look at our unlinking article:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.