Forum Discussion

TTV_kirumedayo's avatar
2 years ago

Incorrect Rank shown in Split 1 Stats

Hi, I’ve seem to encountered a problem of my stats showing incorrect rank for Split 1 of Season 21.

I was ranked Apex Predator in Split 1 of Season 21. I was playing rank for a while right before the split end and in the last game I gained RP and my last rank before the split reset was Apex Predator #138. I’ve checked the stats page and it showed up as normal. Everything was fine. After that I went to sleep.

The next day I woke up and played a few games of ranked and went to check my current stats and, to my surprises it showed me as Platinum 2 in Split 1 even though I finished at #138 Predator. Is there any way i can get my rank back? Or is this just a temporarily discrepancies?

28 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @DavidxPr0 @TTV_kirumedayo @--AbysRift @V77ULT 

    Hi everyone,

    Can you please let us know the following information:

    1 - What rank you achieved in Split 1 & 2
    2 - What rank is shown in your stats for Split 1 & 2 
    3 - What rewards did you receive at the end of the Season?

    @rhinoruner Thanks for providing the information; I have already forwarded your information to our team. 

  • 1 - Split 1 Predator #138, Split 2 Predator #49

    2 - Split 1 Platinum 2 , Split 2 Predator #49

    3 - I did recieve my predator reward because my 2nd split rank is pred, but my badge is not animated due to the error in stats

  • @EA_cuervo 1. Split 1 - Pred #369 / Split 2 -plat 1
    2. Split 1 - Plat 2 / Split 2 - Plat 1
    3. I received the shiny plat badge
  • V77ULT's avatar
    V77ULT
    2 years ago

    @EA_cuervo 

    1 - Predator in both splits

    2 - plat 2 in split 1 and Masters in split 2, my rank dropped during rumble 

    3 - Plat badge but master rumble badge 

    Thanks for reaching out

  • Season 21 Split 1 rank not recorded properly. Due to this my ranked awards were not accurate, mainly the badge. I play ranked only with my 2 friends and we all reached Diamond 4 in both Split 1 & 2. There are sites that track progress in ranked that can show that I was Diamond 4 along with them in Split 1 but only I have it be set to the soft reset rank at Gold 2. That is not correct and due to this misreport I don't have the animated Diamond badge. I have already gone to EA help with a case and support chat and was directed to making this forum post.

  • Here are pictures of my stats for s22, I hit masters first split, first time EVER hitting masters, and the day of the split it showed I was at plat 2 which is the normal, but it showed I only hit plat 2 the first split

  • ScarryKnight's avatar
    ScarryKnight
    2 years ago

    Hey brother sorry but you gotta just hear this, you aren't getting your badges they don't care about the community unless it makes them money. I've never seen anyone get their rewards after this bug, not even big streamers that complained about it. 

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 2 hours ago
39,090 Posts