Forum Discussion

4 years ago

Solved

INVALID_POINTER_READ_c0000005_r5apex.exe game crash

@EA_Kent I've been stuck with this problem for a long time during playing When I was halfway through the game, the monitor suddenly froze,I didn't get any error message,then suddenly kicks me to de...

EA_Kent
4 years ago
@hexerxhacker

Thanks for the update!

It seems like it might be an issue with an NVIDIA driver. Have you tried a clean reinstall of your NVIDIA driver to see if that helps?

hexerxhacker

4 years ago

@EA_Kent I tried, but it seems not working.

EA_Kent

Community Manager

4 years ago

@hexerxhacker

There is something else I'm curious about. What happens if you log into Windows through a different Admin account? I'm curious if these crashes are still happening, or if it's strictly just this user account.

If you need more info on how to set up a new Admin user in Windows check out the Microsoft Support site. Let me know how it goes if you're able to give it a try.