Hi @GreenAaro22
Outside of checking the EA accounts you have access to, I would recommend reaching out to our support for further assistance.
Cheers!
EA Staff (Retired)Hey @danemd245
To confirm are you missing progress or items on one of your platforms since Apex Legends Cross Progress? If so which platform is missing progress/items, and what are some of those missing items?
Thanks!
@EA_Illium what do you mean is my accounts missing progress?
I havent played on my ps account in over a year but i play on my pc daily
EA Staff (Retired)Hey @danemd245
To confirm if we are seeing different EA accounts tied to your platforms you can check which platforms are linked to your EA account by going to this page here: https://myaccount.ea.com/cp-ui/connectaccounts/index - and sign in with your EA account.
From this page, you should be able to see all platforms linked to your EA account. If you do not see your PSN ID, or a different PSN ID is listed, then your PSN ID will be linked to a different EA account.
For information on linking a new account or unlinking an older account from EA, check out our help articles below. Please be aware there are permanent changes that occur when you link or unlink an account, which is further described in the links below.
Thanks!
Community Manager
