Community Manager
Hello I got cross progression on my account but somehow my PC account stats (which should have been the master account) got deleted instead. Any fix or help on this would be great
My PC had over 150,000 kills and was 1000+ levels higher and yet console account overwrote my PC one
This has to be depressing. Good thing you're a streamer because they have to fix this or they will look super bad.
Community ManagerHey @thekineTV, thanks for the details. This has been passed along to the team.
Thanks also for following up @ROYALN00B!
Community ManagerHey folks,
For those running into the Disconnect: detected data mismatch error, we're currently looking into this issue. Thanks for the reports!
Just to follow up here, the Founder's content is considered to be platform exclusive, which is why it wouldn't transfer over.
The Frosthaven and Lifeblood skins being similarly unavailable seems odd and we've passed that along to be checked into.
Me too･･･
I want my account back.
So I got my cross progression yesterday and when I started playing apex I was on xbox and now I play on pc and both accounts are on the same ea account. My xbox acc is level 500+ and my pc acc like 150+. But, when I got my cross progression now it just put the pc account on both my pc and xbox. Now i have no access to the better account. I thought cross progression would merge over the higher level account? Why did mine do the lower level account?
I got cross progression, i connected and when i wanted to play it wouldn't let me. Please help!!
My PC account overwrote my Xbox account so I lost everything that was on my higher and better account.
please help ☹️ @EA_Mako
PC account: JordieGz
Xbox account: Jordunzz
Community ManagerIt looks like your Xbox account was only recently linked to this EA account. Was that previously linked to a different EA account?
We wouldn't have any ETA or additional info to share outside what's been posted on the Trello board I'm afraid. If you're already keeping an eye out there, continuing to do so will be the best bet.
Yes it was linked to an EA account that was level 1 that I never played on before.
So when I got the cross progression message I linked it to the right ea account.
nothing happened for 2 days until today when my pc account took over my Xbox account.
Same happened to me...
did you get a reply or fix to this? have a simmilar issue myself
Community Manager
