Community Manager
Community ManagerHey @SwagMASTER2539 @beybladegirlx,
Are you both still having issues with certain UI elements being greyed out / inaccessible in the lobby, or has that now cleared up?
To confirm, are you using a VPN at all? If yes and you load the game without the VPN, does that change anything?
Yes I still have issues. Have to buy a VPN subscriptions to play. I went to test my smurf account on normal wifi with no vpn and it worked perfectly. Have no clue why my main account can’t do the same. (I was the person who had the issue with the bugged UI after receiving the cross progression prompt to clear up confusion)
So now I have to use a VPN forever it seems like because i have done everything i could. I reinstalled the game, changed wifi, used hotspot (which actually allowed my game to work but this cannot be a permanent solution as my data isn’t strong enough) , converted to static IP, i’ve tried playing on origin instead of steam and they both still don’t work. I’ve also tried to verify integrity of game files.
I know it isn’t my internet issue because I am allowed to play with my smurf. So what now?
Thank you for replying as I know this also is a stressful time for the apex EA community too.
