Community Manager
Community ManagerIt looks like your Xbox account was only recently linked to this EA account. Was that previously linked to a different EA account?
We wouldn't have any ETA or additional info to share outside what's been posted on the Trello board I'm afraid. If you're already keeping an eye out there, continuing to do so will be the best bet.
Yes it was linked to an EA account that was level 1 that I never played on before.
So when I got the cross progression message I linked it to the right ea account.
nothing happened for 2 days until today when my pc account took over my Xbox account.
Community ManagerLinking your platform to a different EA account will result in a loss of progress. That progress is stored at the EA account level, not on the specific platform.
By moving your Xbox account, you've lost access to the content that was earned there, as it's still stored on the original EA account.
There is not a way to combine progress from two separate EA accounts, though if you were just wanting the Xbox progress back, you can look into re-linking your Xbox to its original EA account.
Please take a look at the FAQ here for more details: A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)
So if I relink my Xbox account to the original level 1 ea account, will the Xbox account take over that ea account and merge with that?
I guess I am just confused that even if my accounts were to have merged, why the lower account took priority and completely wiped my Xbox account progress just because I linked it to a new ea account.
Community Manager
Community Manager
