Forum Discussion

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Issues after Cross Progression is activated on your account? Check here first!

Hey Legends! If you're encountering any issues after Cross Progression has been enabled on your account, please let us know here! If you're encountering an issue, please let us know which platf...
cross-progression
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

@JordieGz 

I would definitely try reaching out to support directly to see if they have other options to assist with that re-link.

If you create a new case here and select Game Support > The EA app > I want to update my EA Account information, you should be able to get in touch with the support team so they can take a look.
rayalko's avatar
rayalko
2 years ago

@EA_Mako Hello!

The first screenshot is my problem on PC.

The second screenshot is my problem on PS5 (464 level on PS5 account is wrong!! it was 620~ level on it) .

I confirmed cross progress 2nd November and still cant play(i didnt link/unlink anything).

EA ID: rayalko

PSN ID: rayalko

PLS help. Today`s update didnt help

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