Forum Discussion

Community Manager

2 years ago

Issues after Cross Progression is activated on your account? Check here first!

Hey Legends! If you're encountering any issues after Cross Progression has been enabled on your account, please let us know here! If you're encountering an issue, please let us know which platf...

cross-progression

Baedxn

Seasoned Newcomer

2 years ago

I just got this prompt on my PC. It says I have 0 cosmetics and heirlooms. On my Xbox I have 4. And many many cosmetics. But I couldn’t press anything but continue and now all my cosmetics are gone. Stats and badges were retained, nothing else though.

ezio0052

2 years ago

@Baedxn this just happened to me, have you received any of your things back or are you left in the dark?

Baedxn
Seasoned Newcomer
2 years ago
Well now that detected data mismatch isn’t happening anymore; my accounts didn’t merge. I’ve been in contact with EA Help and they are pretty (I don’t know how to say this in a nice way) useless. I guess it’s my fault because I tried to merge my two EA accounts last season once I knew cross progression was happening. Before I saw any of the warnings about losing your progress. So now I don’t have my stuff on PC and my Xbox account seems to be bricked by the infinite loading glitch. Awesome.