Forum Discussion
Hello I play on PC and played on play station as my main. I got the notification on both pc an playstation but my progress stayed the same on both platforms. How can I get my progress on PC?
- Xp_Ghostly2 years agoNot applicable@Xp_Ghostly My progress from my ps5 to pc is what i mean
- EA_Mako2 years ago
Community Manager
This sounds like you may have your PC and PlayStation accounts linked to separate EA accounts.
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress. If you've made progress on two separate EA accounts, there is not a way to transfer that to the same account.
It would be best to reach out to support directly to try and locate whichever account was used previously, as we aren't able to discuss your account details on the public forums. 🙂
If you create a new case here and select Game Support > The EA app > I want to update my EA Account information, you should be able to get in touch with the support team so they can assist further.
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.
You would need to re-link your platform to its original EA account to try and recover access to any lost progress. Progress cannot be transferred from one EA account to another.We have some additional information about this particular situation in our blog and guides below, but if you have any issues re-linking your accounts please reach back out to support so they can help get your platform account back to its original EA account.