Forum Discussion
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.
This can sometimes be recovered if you re-link the original platform to its original EA Account, but that's unfortunately not able to be guaranteed.
You mentioned you recently re-linked your Xbox to this EA Account. Was this the original EA Account or is there another one that it was linked to previously? If this isn't the original, you'll want to try re-linking the Xbox to the original EA Account it was on.
If this is the original and re-linking hasn't restored the progress, that would be falling into the issue mentioned here and is not something we'd have any other options to restore sadly.
This is the original account. Is there anything I can try? I spent alot of time and money on this account i dont want it to go to waste
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