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BubbleBass2013's avatar
BubbleBass2013
Rising Newcomer
3 hours ago

Loss of currency after update

New update and I get on. I wanted to see how much the regular pass which is 950 which before the season I had 800. So when i logged in i found out that all my currency is gone i tried to see if it was just my xbox since i play on an xbox one (old version ). I have re-downloaded the game multiple time and it has been almost 4 days since u have got my 800 apex coins.

 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hey BubbleBass2013​,

    Just looking back over the recent account history, it looks like those 800 Apex Coins were spent back on the 21st (a little over a week ago). From what I'm able to see, those were used to get an event pack, a couple retro packs, and a normal Apex Pack.

    Fortunately it doesn't look like anything just went missing, but if there's any possibility someone else may have accessed your console or account, I would definitely check these steps to make sure your login information is secure and has not been shared. 

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