Forum Discussion
5 months ago
I thought I merged the accounts the right way then didn't and lost over 4k hours of time spent of the game as I lost abdges, stats and trackers and even some items and I would like them back
- EA_Mako5 months ago
Community Manager
Hey there,Please keep in mind progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress. It is not possible to transfer progress between separate EA accounts.You will need to re-link your platform to its original EA account to try restoring any missing progress. If you've already re-linked the original accounts and the progress has not returned, it would be lost permanently and unfortunately cannot be recovered.If you're running into any trouble getting the original accounts re-linked, please contact support directly so they can take a look.
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