Forum Discussion

Community Manager

2 years ago

Issues after Cross Progression is activated on your account? Check here first!

Hey Legends! If you're encountering any issues after Cross Progression has been enabled on your account, please let us know here! If you're encountering an issue, please let us know which platf...

cross-progression

nebbiio

1 year ago

@EA_Mako I've tried that, it doesn't give me the option to do a live chat, its only showing articles. Is there no way for you to find out? I sent a message to your inbox a few days ago.

EA_Mako

Community Manager

1 year ago

Hi @nebbiio,

We can't change or discuss any account details via the forums, sorry.

In some situations it may help to log out of the help site when creating your case. You'll be prompted to sign back in, but should also have an option to Continue without logging in to get the case started.