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takerun10's avatar
6 years ago

I've got the penalty for leaving match(at rank match) caused from error

"クライアントがチート対策機能を実行していないか、チート対策認証に失敗しました: Authentication timed out [1/2]"

Sorry this is Japanese message but when I was playing rank match, apex stopped when I'm in loading screen. And this message popped up at title screen and then, when I back to the game I've got a penalty for leaving match. My friends has this problem too. What should we do?

17 Replies

  • This happens to me several times a day and I always play ranked Ieven screen recorded it and have screen shots and I live in United states in florida I have videos and all has happened 3times today 

  • @darkzoan thanks for the reply. guess i am not the only one!  They r too busy making sequels and new seasons but doesn't care if the servers are all broken. its so annoying that i completely stopped playing Apex.    

  • @EA_Kent 

    @same situation.me.

    Staying “Loading Kings Canyon” screen for over ten sconds, 

    then the match begins so slow, even frame-by-frame ,that I cannot play.

    Further worse, EA and Respawn gave me an ABANDON PENALTY  when I forced to disconnect from the match in situation above.

    It’s your lacking of technical skill.

    No need new season, no need new legend, no need new map, no need something new.

    JUST make Your game Playable.

    My environments:

    PS4 slim

    Tokyo server

    playing variety of legend when this happened

    every time of a day, moring, after lanch, before midnight

    no spcific match type.Both ranked and casual match.

  • Dear @EA_Kent  that is not good enough. the season is almost over now. we've been plagued with these issues for weeks. i've lost 1500 points in diamond because of errors. ive lost 3000 points in platinum because of errors. it's not right. just fix the forgiveness to be unlimited, no one has time for this bs. the players that are grinding are the ones being punished. i literally just lost 96 points in 9th place with 1 kill and 1 assist just going into round 2 with plenty of time for more points to be earned. it's complete b.s. to punish us for your coding erros, server errors and other acts of god beyond our control. 

  • @EA_Kent 

    A recommendation to match with your server problems on games. Could you have specific errors automatically mean you won't get a penalty/RP loss? It just really makes me feel mad when I'm so close to hitting diamond and boop. You disconnect the whole game. And you still get a penalty for something out of your reach. If a player doesn't come back from a code leaf maybe they shouldn't get a penalty and if you have multiple disconnects then you will have loss forgiveness. Also, are there any ways to prevent these errors? I love season 7 thanks for making this amazing game 🙂

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