Forum Discussion

6 years ago

Solved

Just bought Apex coins and they aren’t showing up!

Hey so I bought $60 worth of apex coins and my bank was charged for it, yet I didn’t receive anything on my account. If anyone can help me resolve this that would be great, also I am playing on Xbox....

Zeelmaekers
6 years ago
Hey @Dlmcwilson
If your coins aren't showing up, it's recommended to restart your device or / and wait 24 hours.
If the payment was successful but haven't received the coins you can contact a EA Advisor.
They will make sure you get the content / coins you paid for.
Click here to contact a EA Advisor.

Zeelmaekers

Hero+

6 years ago

Hey @Dlmcwilson

If your coins aren't showing up, it's recommended to restart your device or / and wait 24 hours.
If the payment was successful but haven't received the coins you can contact a EA Advisor.

They will make sure you get the content / coins you paid for.

Click here to contact a EA Advisor.