Lag, connection/routing

Question

Hello, I'm having problems playing Apex Legends. Since I have done everything possible to rule out a problem on my part, I have started to keep an eye on the connection.

I noticed a few things here:

You can see that the packets leave my network with low latency and without any problems (Which I have hidden with a black bar for my own protection).
99% of the time, problems occur when the packets leave my ISP's network and then go over to another network.
You can see that after leaving my ISP's network, the hops repeatedly deliver heavily delayed response times and are affected by packet loss. That fits in with what I experience in the game. I don't see any packet loss in the game, but it feels like packet loss.
Most of the time, my traffic goes to the network of operators atlas.cogentco.com and twelve99.net, which almost always show anomalies.
The servers usually run well and don't show any anomalies, which I determine based on the minimum, maximum and average ping times.
I never achieve the ping that is displayed on the start screen in the game (e.g. it is displayed: Frankfurt 1: 14-15 ms and my ping is usually around 50ms or more).
It doesn't matter which server I choose initially (unless it's a location further away with a ping of >100ms) I will be connected to anywhere else without my selection being taken into account.
It doesn't matter what I play, whether pubs or ranked, these problems always occur.

Since the game has become unplayable, especially in the rankings, I have started to block bad connections using my firewall. Unfortunately, blocking bad connections only makes the situation slightly better for me, because I seem to be connected more often via long detours (many hops), which unfortunately is not perfect either. This seems to have been noticed, because something has changed in the way I am connected. Nevertheless, connections that I would describe as still playable are not optimal because a delayed game feeling and lags still occur again and again. Games like Valorant, CS2, Fortnite, Overwatch etc. work much better in principle, so here again proof that it's down to the game.

In the last few days I have created some screenshots of my recorded connections which I would like to share here:

atlas.cogentco.com

Spoiler

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twelve99.net:

Spoiler

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Other, bad:

Spoiler

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Rarely is it also the server, which then looks like this:

Spoiler

I am really at a loss. Will anything improve the situation?

hofykz · Answer

I understand what you mean, it should look something like this:

There must be a solution. It can't be true that some people here are simply being ripped off and have to suffer or even put up with such technical problems. Problems are there to be solved. But apparently there is silence around the issue, this is where EA's true colors are showing.

Haven't I already spent enough money on skins? Is the simple Battlepass not enough? Do I have to buy Amazon Prime? WHAT DO I HAVE TO DO, just tell me.

salo_mnk · Answer

Amazon Prime does nothing, tried that.. Only good thing about prime is to Sub to Shiv once a month for PP fun.

hofykz · Answer

I'll add more sceenshots. These are excerpts from games I have just played in ranked mode. Today, things are worse than ever:Spoiler (Highlight to read)1.2.3.1.2.3.

hofykz · Answer

I'm still not getting a response here, another post was recently deleted due to “inappropriate nature”. So if you do crap like this, then you have to put up with the feedback, simple as that.

Instead of finally getting your act together and solving the problems, it has to get to the point where people like me have to get upset in the forum. Completely absurd.

Here's another screenshot of a connection from a recent game where it lagged again. These lags make me lose fights.

It is clear to see that problems occur after leaving my ISP's area of responsibility. The following HOPS are your responsibility! Fix the routing and the associated problems! Why am I being connected to Amsterdam even though I choose Frankfurt? Complete crap to the power of three.

salo_mnk · Answer

There is nothing you can do about it but suffer or change to other products. There are issues inside EA's game server farm (Google, Amazon both or what ever something else) and a) you dont play or b) you suffer from bad "game".

Yesterday I was playing about 30-40 games Solo mode and 95% of times i was killed on the 1st enemy and my KDR dropped from 1.16 to 1.

(I was not even close to getting a kill because of the game just dedided that "Today you are lagging 1.5 seconds behind the other players") Shown ping was 33ms-110ms depending on the server user. Yesterday Amsterdam, Frankfurt, London and New York were useless. Also game state was not updated to servers correctly (persistent state error message).

It is just not working, simple as that (and EA is doing nothing to fix this as it is impossible them to fix anything as they are using external server farms to provide the service and a) EA is not paying enough for real time service or b) provider can not provide any better service).