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I appreciate you giving it a shot!
Can we also try setting a different DNS in Windows to see if that makes any difference? I've heard from a few people in the past who said that setting a different DNS has helped with similar issues.
You can update the DNS through the Windows TCP/IP Settings. For more info on how to get there check out the Microsoft Support website. Choosing the Manual option will let you enter a DNS of your choosing. I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but I've also heard that using the Cloudflare DNS resolver can help (Primary DNS: 1.1.1.1).
If you're able to give that a try please let me know if you're still seeing any of the same issues afterward. Thanks again!
I tried that some time ago and have tried it again now but it sadly doens't fix the issue.
- EA_Kent4 years ago
Community Manager
Got it, thank you for giving it a try!
Have you tried starting up your PC in a Clean Boot to see if that makes any difference with this? If there's anything else running that might be related to the connection issues that could help narrow it down.
You can find more details on how to set up a Clean Boot at the EA Help website. Once you have the chance to give it a shot please let me know how it goes. Thanks!
- 4 years ago
Sadly doesnt work either. Got any other ideas?
- EA_Kent4 years ago
Community Manager
Could you share a DxDiag when you have the chance? For more info on how to grab one check out the EA Help website. Once you have the text file please attach it to this thread.Thanks!
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