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Got it, thank you for giving it a try!
Have you tried starting up your PC in a Clean Boot to see if that makes any difference with this? If there's anything else running that might be related to the connection issues that could help narrow it down.
You can find more details on how to set up a Clean Boot at the EA Help website. Once you have the chance to give it a shot please let me know how it goes. Thanks!
Sadly doesnt work either. Got any other ideas?
- EA_Kent4 years ago
Community Manager
Could you share a DxDiag when you have the chance? For more info on how to grab one check out the EA Help website. Once you have the text file please attach it to this thread.Thanks!
- 4 years ago
Yes ofc here you go.
- EA_Kent4 years ago
Community Manager
Thank you!Looking through the DxDiag I noticed some Windows processes might be crashing. When you've got the chance can you try running the Windows System File Checker tool to see if that helps? You can find more info on how to run the tool check out the Microsoft Support website.
Once you've had the chance to give it a shot please let me know how it goes. Thanks!
- 4 years ago@lPurpleWizardl Im really looking forward if you can get the fix, I've read your thread and I'm dealing with the exact same problem, I'm just following along this thread, to wait and see. I'm also from Denmark!
- 4 years ago
I have played a few games now after trying that and i havent had it happen a single time yet. I will play some more later after work.
- 4 years ago
@lPurpleWizardlI just used the sfc /scannow command and the DISM.exe /Online /Cleanup-image /Restorehealth command, It found some corrupted files and fixed them, now im gonna test after i have eaten dinner, let me know if you have played anymore games without problems
- EA_Kent4 years ago
Community Manager
Thank you for the updates!
Please let me know if you're still running into any issues after you've had the chance to do more testing.
- 4 years ago
I think it worked, i have played around 7 matches with no problems!
I am just hoping it doesnt start again.
Thanks a lot for all the help!
- 4 years ago
Btw, i think the most people that are having this problem is from Denmark, so that means we are playing on Frankfurt 1/2 or Amsterdam or london servers for lowest ping, its just weird that so many from this country is having problems
- EA_Kent4 years ago
Community Manager
- 4 years ago@EA_Kent My ISP is Fullrate
- EA_Kent4 years ago
Community Manager
Is there any way you could try connecting through a VPN to test and see if the same issues are still happening? I'm curious if the same connection issues would still happen.
- 4 years ago@EA_Kent Hi, i havent gotten the latency problem after some time now after i repaired my windows, but some movement errors are still rarely happening and that makes me move very slow motion, and i know its only me, beacause my teammate dont lag
- EA_Kent4 years ago
Community Manager
Do you see any of the in-game performance icons popping up around the time this starts happening?
- 4 years ago@EA_Kent Yes so sadly after more than 10 games, my latency problem appears again, but I don't have a opportunity to use an VPN to test, rarely I get the error with 2 lines upwards with 6 dots in total, (Prediction error), and now around every 5 games I get the speedometer the whole game (High Latency)
- EA_Kent4 years ago
Community Manager
Got it, thanks!
I am really curious if setting a static IP address in Windows would make any difference. Can you give that a try when you have the chance? The Port Forward website has some instructions on how you can set that up.
If you're able to give it a shot please let me know how it goes. Thanks!
- 4 years ago
I think i played around 30 or smth matches after trying the Dx thingy with only having the issues twice (latency). Now since the new season launched i get it exactly as before, like 50% of my matches so idk. I have tried doing the same thing but it doesnt seem to work sadly.
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