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MFKN_OmNomNom's avatar
MFKN_OmNomNom
6 years ago
Solved

Legend tokens disappeared

After downloading Season 6 and using tokens to purchase Rampart, all my tokens disappeared. I had over 200k tokens... What gives?

  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Hey there,


    When you've got the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. I'm afraid that missing content isn't something we would be able to look into here on Answers HQ. 

    For more details on how you can set up a case with them check out the EA Help website. If you prefer you can also speak with them via Facebook or Twitter as well. 

    /Kent

3 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey there,


    When you've got the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. I'm afraid that missing content isn't something we would be able to look into here on Answers HQ. 

    For more details on how you can set up a case with them check out the EA Help website. If you prefer you can also speak with them via Facebook or Twitter as well. 

    /Kent

  • MFKN_OmNomNom's avatar
    MFKN_OmNomNom
    6 years ago

    I did just that and they were no help. I tried everything they recommended to do and nothing brought the tokens back. Awesome support for the game for someone that has spent several hundreds of dollars in support for this game.

  • FamousCole's avatar
    FamousCole
    New Scout
    4 years ago

    Same thing just happened to me, logged into Apex, the bar in top right corner and store glitched out and suddenly my tokens were reset to 0 I had over 100K tokens and all gone!

    I'll try support but this is a dev bug and thus something support can't help with I might need to contact someone on Twitter from Respawn or something this is quite frustrating

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